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Customer Reviews

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I
Ingrid van

I bought some stencils from Greyas a while ago. The problems started with the first delivery, which was incomplete. It took two weeks to get the missing items after I complained.

When everything finally arrived, the quality was shockingly bad. One stencil had terrible finishing and was almost unusable. But the biggest issue is that ALL the stencils I received were completely different from the motifs shown on the website. The designs just don't match.

I contacted customer service. They apologized and said they would "fix it," but that was over six weeks ago. Since then, it's been nothing but empty promises. They sometimes reply to say they're working on it, but they never offer a concrete solution. Nothing ever happens.

A friend of mine had the exact same problem with the exact same stencils, so I know it's not just me. To make it worse, the misleading pictures are still on their website, so more people are being tricked.

I'm completely done with this company. Do not buy from Greyas. If you order stencils, it's a complete gamble what you'll actually get and what the quality will be. And if you have a problem, forget about it—they are utterly useless at solving anything.